SGS is the global leader in inspection, testing and certification, setting the international benchmark for quality and integrity
Job Summary
SGS is the global leader in inspection, testing and certification, setting the international benchmark for quality and integrity.
As a Senior Collection Specialist, you will lead collection strategies, manage customer payment collections, and ensure timely resolution of discrepancies.
You will act as a Subject Matter Expert in collections, identifying process improvements and leading training to enhance operational efficiency.
Matching Summary
SGS is the global leader in inspection, testing and certification, setting the international benchmark for quality and integrity.
Skills & Requirements
Must-have
Collection calls and correspondence
Customer account reconciliations
Documentation of collection activities
Compliance with company policies
Use of Oracle E-Business Suite or similar ERP
Proficiency in MS Office
Managing aged debt and overdue invoices
Nice-to-have
Excellent customer service skills
Strong analytical and problem-solving abilities
Experience with diverse cultural backgrounds
Growth-oriented and positive mindset
Conflict resolution skills
Leading collection training programs
Cross-functional team collaboration
Key Requirements
Minimum 3 years experience in collections
Professional degree in Finance, Accounting, Business or related fields
B2 level Business English proficiency
Certified experience accepted with High School Diploma