Customer Success Manager

Clackamastowncenter

Austin, Texas, USA
Base: $95,000 - $142,600; bonus/equity: not specif...
Fully remote
3+ years csm experience
2+ years change management
2+ years crm experience
The Customer Success Manager plays a critical role in ensuring customers achieve value from Workday's solutions

Job Summary

  • The Customer Success Manager plays a critical role in ensuring customers achieve value from Workday's solutions.
  • You will be responsible for supporting customers through regular checkpoints to drive value, adoption, and retention.
  • The role requires a combination of customer management experience and pricing expertise.

Matching Summary

The Customer Success Manager plays a critical role in ensuring customers achieve value from Workday's solutions.

Salary

Base: $95,000 - $142,600; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 3+ years CSM experience
  • 2+ years change management
  • 2+ years CRM experience

Nice-to-have

  • Strong relationship building skills
  • Executive presence
  • Critical thinking abilities

Key Requirements

  • Bachelor’s degree or equivalent experience
  • Proven account management experience
  • 3+ years collaboration with customers at executive level

Work Rights

Not specified

Tailored Resume

Cover Letter