Dfc It Business Systems Analyst

Driveway Finance Corporation

Tigard, OR, US
$60,000-$85,000 annually py
**
Resolve support tickets
Implement system enhancements
Develop reports in power bi
** Driveway Finance Corporation is seeking a Business Systems Analyst I to join their team in Tigard, OR. This role involves resolving support tickets, implementing system enhancements, and developing reports to improve customer experience in the automotive financing sector. **

Job Summary

  • As a member of a cross-functional team, the DFC Business Systems Analyst I resolves support tickets, implements system enhancements and automation, develops reports, and helps onboard and train new users.
  • In this role, Business Analysts directly influence our systems, our operations, and, most importantly, the experience of our customers.
  • The company offers best-in-class industry benefits including competitive pay, medical, dental, vision plans, paid holidays & PTO, and a 401(k) retirement plan.

Matching Summary

Match Score: 75

** Driveway Finance Corporation is seeking a Business Systems Analyst I to join their team in Tigard, OR. This role involves resolving support tickets, implementing system enhancements, and developing reports to improve customer experience in the automotive financing sector. **

Salary

$60,000-$85,000 annually

Skills & Requirements

Must-have

  • resolve support tickets
  • implement system enhancements
  • develop reports in Power BI
  • onboard and train new users
  • scripting and automation tools
  • customer service and communication skills

Nice-to-have

  • adaptability in fast-paced environment
  • methodical task organization
  • diligent change control practices
  • continuous learning and improvement

Key Requirements

  • Experience with ticketing systems preferred
  • Familiarity with JavaScript, Python, SQL, Excel, Power BI
  • Ability to learn new tools and processes quickly
  • Attention to detail and troubleshooting skills
  • Bachelor’s degree or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter