Client Services Representative Ii – 2nd Shift

Bank of America

Phoenix, United States
Resolving routine client requests
Inbound contact center environment
Ensuring accuracy
Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day

Job Summary

  • Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
  • This job is responsible for resolving routine client requests through calls, chats, or emails in an inbound contact center environment.
  • We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Matching Summary

Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

Skills & Requirements

Must-have

  • resolving routine client requests
  • inbound contact center environment
  • ensuring accuracy
  • multi-tasking
  • communicating resolutions
  • seamless service delivery

Nice-to-have

  • deepen relationships through digital solutions
  • diverse and inclusive workplace
  • offering flexibility
  • making financial lives better

Key Requirements

  • High School Diploma / GED / Secondary School or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter