The position is responsible for receiving and assigning emergent and non-emergent flights to provide air medical transport within a 150-mile radius of the Texas Medical Center
Job Summary
The position is responsible for receiving and assigning emergent and non-emergent flights to provide air medical transport within a 150-mile radius of the Texas Medical Center.
The dispatcher must coordinate with 911 agencies, hospitals, and physicians to collect patient information and ensure accurate ETAs while maintaining FAA and CAMTS accreditation standards.
Employees are expected to model Memorial Hermann's service standards by providing safe, caring, personalized, and efficient experiences to patients and colleagues.
Matching Summary
The position is responsible for receiving and assigning emergent and non-emergent flights to provide air medical transport within a 150-mile radius of the Texas Medical Center.
Skills & Requirements
Must-have
Emergency Medical Dispatcher certification
Two-way radio console operation
Aircraft ground traffic direction
HIPAA compliance adherence
Houston area geographic knowledge
Nice-to-have
Aviation and medical terminology knowledge
Conflict resolution skills
Multi-tasking in high-pressure environments
Map reading proficiency
Mentoring less experienced staff
Key Requirements
Current Texas EMT certification or National Registry equivalent
High School Diploma or GED required
EMD Certification through International Academies of Emergency Dispatch preferred
Ability to obtain Texas EMT certification within 90 days if not current