The Patient Access Representative ensures a smooth and efficient registration and scheduling process across multiple specialties and practice units within the healthcare system
Job Summary
The Patient Access Representative ensures a smooth and efficient registration and scheduling process across multiple specialties and practice units within the healthcare system.
This role gathers and verifies patient demographic, insurance, and clinical information in compliance with HIPAA guidelines, and handles patient payments.
Responsibilities include patient registration, check-in, scheduling, appointment management, insurance and financial transactions, and providing exceptional customer service.
Matching Summary
The Patient Access Representative ensures a smooth and efficient registration and scheduling process across multiple specialties and practice units within the healthcare system.
Salary
$37,000+ depending on qualifications
Skills & Requirements
Must-have
HIPAA compliance
Electronic medical record system
Insurance verification
Patient payment processing
Multi-channel communication
Nice-to-have
Customer focus
Attention to detail
Integrity and trust
Technical learning
Time management
Problem solving
Key Requirements
High School Diploma/GED
2 years of experience in patient registration, scheduling, or related healthcare administrative role
Associate's Degree in Healthcare Administration or related field (Preferred)
3 years of experience in a multi-specialty or integrated healthcare setting (Preferred)
Certification in Medical Office Administration or Patient Access (Preferred)