Customer Launch Manager

Maersk Logistics & Services USA, Inc.

Base: $90,000-$105,000; bonus/equity: not specifie...
Customer launch management
End-to-end implementation
Ltl operations knowledge
The Customer Launch Manager leads the end-to-end implementation of new customers and growth programs, acting as the first point of escalation for the team

Job Summary

  • The Customer Launch Manager leads the end-to-end implementation of new customers and growth programs, acting as the first point of escalation for the team.
  • This role is a player-coach, expected to run their own implementations while simultaneously raising the capability of the team through coaching and process improvement.
  • Maersk is committed to a diverse and inclusive workplace and offers benefits such as Medical, Dental, Vision, 401k with Company Match, and Paid Time Off.

Matching Summary

The Customer Launch Manager leads the end-to-end implementation of new customers and growth programs, acting as the first point of escalation for the team.

Salary

Base: $90,000-$105,000; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401k + Company Match, EAP, PTO, Flexible Schedules

Skills & Requirements

Must-have

  • Customer Launch Management
  • End-to-end implementation
  • LTL operations knowledge
  • Project management
  • Team leadership
  • Process improvement

Nice-to-have

  • Family-oriented culture
  • Diverse thinking
  • Integrity and honesty
  • Customer-centric approach

Key Requirements

  • High School Diploma or equivalent
  • Demonstrated LTL or specialized freight implementation experience
  • Customer onboarding experience
  • Logistics operations leadership experience

Work Rights

Not specified

Tailored Resume

Cover Letter