Claims Officer - Litigations & Credit Hire

QBE

Melbourne, , Australia
Hybrid
Claims management
Litigation handling
Credit hire recoveries
This role is integral in managing litigated matters and credit hire recoveries, ensuring fair, efficient, and strategic resolution of claims while protecting our customers’ and QBE’s interests

Job Summary

  • This role is integral in managing litigated matters and credit hire recoveries, ensuring fair, efficient, and strategic resolution of claims while protecting our customers’ and QBE’s interests.
  • We offer a range of benefits including hybrid working, free holistic wellbeing coaching, and 18 weeks’ gender-equal flexible leave for all new parents.
  • QBE is committed to an inclusive workplace where everyone feels valued and respected for who they are.

Matching Summary

This role is integral in managing litigated matters and credit hire recoveries, ensuring fair, efficient, and strategic resolution of claims while protecting our customers’ and QBE’s interests.

Skills & Requirements

Must-have

  • Claims management
  • Litigation handling
  • Credit hire recoveries
  • Negotiation skills
  • Stakeholder collaboration
  • Policy interpretation
  • Documentation compliance

Nice-to-have

  • Investigative skills
  • Customer-centred resolution
  • Hybrid working environment
  • Strong communication skills
  • Analytical thinking
  • Team collaboration
  • Commercial judgment

Key Requirements

  • Experience in motor, liability, or litigated claims management
  • Exposure to credit hire matters
  • Ability to interpret policy, evidence, and legal arguments
  • Experience managing complex stakeholders
  • Excellent written and verbal communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter