Technical Support Engineer 1

Datadog

Tokyo, Japan
Not specified; equity: rsu/espp provided; benefits...
**
Linux basic knowledge
Programming experience required
Customer-centric critical thinking
** Datadog is seeking a Technical Support Engineer 1 in Tokyo, Japan, to join its technical solutions team. The role involves providing ongoing training and technical support to customers, requiring a strong understanding of the company's products and a client-centered approach. **

Job Summary

  • The role involves providing ongoing training and technical support through multiple channels including ticketing systems and live chat.
  • Employees are expected to replicate technical issues and deeply explore over 600 integrations within the Datadog platform.
  • The company offers comprehensive benefits including stock grants, mentorship programs, and a hybrid work environment focused on work-life harmony.

Matching Summary

Match Score: 75

** Datadog is seeking a Technical Support Engineer 1 in Tokyo, Japan, to join its technical solutions team. The role involves providing ongoing training and technical support to customers, requiring a strong understanding of the company's products and a client-centered approach. **

Salary

Not specified; Equity: RSU/ESPP provided; Benefits: Comprehensive medical, 401K, mentorship

Skills & Requirements

Must-have

  • Linux basic knowledge
  • Programming experience required
  • Customer-centric critical thinking
  • Effective written and oral communication
  • Willingness to work weekend rotations

Nice-to-have

  • Active open source project contributions
  • Engineering community participation
  • Self-driven continuous learning attitude
  • Detail-oriented problem solving
  • Experience with technical demos

Key Requirements

  • Computer Science or Engineering degree
  • Bootcamp completion accepted
  • Must be available for weekend rotation shifts

Work Rights

Not specified

Tailored Resume

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