It Support Analyst

PwC

Wellington, New Zealand
Onsite
First point of contact
Troubleshooting it issues
Providing training
As part of our internal IT support services team (NZiT) you will be a representative and champion for all technology and applications, providing support and advice to the wider business and staff

Job Summary

  • As part of our internal IT support services team (NZiT) you will be a representative and champion for all technology and applications, providing support and advice to the wider business and staff.
  • You will be working alongside a senior team member who is an expert in their field so you will be provided with the support and training to be a tech savvy go-to within the firm.
  • PwC is known for shaping tomorrow. Join us and you’ll accelerate your career while helping clients and communities solve their most important problems.

Matching Summary

As part of our internal IT support services team (NZiT) you will be a representative and champion for all technology and applications, providing support and advice to the wider business and staff.

Skills & Requirements

Must-have

  • first point of contact
  • troubleshooting IT issues
  • providing training
  • managing documentation
  • knowledge base improvement
  • after hours support

Nice-to-have

  • people-focused skills
  • passion for technology
  • exceptional customer service
  • building strong relationships
  • analytic skills for application support

Key Requirements

  • IT degree or related IT qualifications
  • Excellent communication skills
  • Strong problem solving skills
  • Strong listening skills

Work Rights

Not specified

Tailored Resume

Cover Letter