Itヘルプデスクサービス・コンサルタント

Kyndryl

Hybrid
It help desk service delivery experience
Chatbot itsm copilot solution skills
Project management general skills
The role involves leading technical aspects of migration projects and proposing solutions for implementation delivery cases

Job Summary

  • The role involves leading technical aspects of migration projects and proposing solutions for implementation delivery cases.
  • Candidates must possess specific skills in IT help desk solutions including Chatbot, ITSM, and Copilot technologies.
  • Kyndryl offers a flexible, supportive environment prioritizing employee well-being with access to cutting-edge learning opportunities.

Matching Summary

The role involves leading technical aspects of migration projects and proposing solutions for implementation delivery cases.

Skills & Requirements

Must-have

  • IT help desk service delivery experience
  • Chatbot ITSM Copilot solution skills
  • Project management general skills
  • Direct negotiation with client leaders

Nice-to-have

  • Upstream engineering planning experience
  • PMP certification in project management
  • Business level English proficiency

Key Requirements

  • Delivery experience in IT help desk service projects
  • Leadership experience preferred
  • Communication ability for client negotiations

Work Rights

Not specified

Tailored Resume

Cover Letter