Payroll Client Services Specialist Lead (dach Region)

Remote

Remote
Base: $30,700 - $69,050 usd annually; bonus/equity...
Fully remote
End-to-end payroll processing experience
German and swiss payroll expertise
Professional fluency in german language
Remote is seeking a Payroll Client Services Specialist Lead for the DACH region to manage payroll operations and provide exceptional customer support. The role requires expertise in payroll processing for Germany and/or Switzerland, with a strong emphasis on compliance and client interaction

Job Summary

  • The role involves serving as a specialist level support for all inquiries related to German and Swiss payroll runs while ensuring strict adherence to local compliance.
  • Candidates will work autonomously on customer escalations, collaborating seamlessly with Customer Experience and Payroll Operations teams to meet service level agreements.
  • This is a full-time position requiring availability from Saturday through Wednesday, offering opportunities for continuous learning and career development within an innovative company.

Matching Summary

Match Score: 85

Remote is seeking a Payroll Client Services Specialist Lead for the DACH region to manage payroll operations and provide exceptional customer support. The role requires expertise in payroll processing for Germany and/or Switzerland, with a strong emphasis on compliance and client interaction.

Salary

Base: $30,700 - $69,050 USD annually; Bonus/Equity: Not specified; Benefits: Competitive compensation and benefits package

Skills & Requirements

Must-have

  • End-to-end payroll processing experience
  • German and Swiss payroll expertise
  • Professional fluency in German language
  • Deep understanding of DACH tax regulations
  • Client-facing escalations management

Nice-to-have

  • Experience working in remote environments
  • Ability to mentor and support colleagues
  • Adaptability in fast-paced international settings
  • Proficiency with asynchronous communication tools
  • Analytical problem-solving skills

Key Requirements

  • Hands-on experience processing end-to-end payroll specifically for Germany and/or Switzerland
  • Professional fluency in German required
  • Experience in client-facing roles

Work Rights

Not specified

Tailored Resume

Cover Letter