Guest Services Associate (2nd Shift): Club Wyndham Great Smokies

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Great Smokies Lodge, United States
On-site
Friendly welcome and excellent service
Process cash and credit card transactions
Respond to guest inquiries and concerns
The Guest Services Associate position at Club Wyndham Great Smokies involves welcoming guests, assisting with check-ins and check-outs, and providing information about the resort and local attractions. Candidates should possess excellent communication skills, a positive attitude, and experience in guest services or customer service

Job Summary

  • As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout.
  • You’ll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.
  • We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us.

Matching Summary

Match Score: 85

The Guest Services Associate position at Club Wyndham Great Smokies involves welcoming guests, assisting with check-ins and check-outs, and providing information about the resort and local attractions. Candidates should possess excellent communication skills, a positive attitude, and experience in guest services or customer service.

Skills & Requirements

Must-have

  • Friendly welcome and excellent service
  • Process cash and credit card transactions
  • Respond to guest inquiries and concerns
  • Promote teamwork and quality service

Nice-to-have

  • Contagious smile
  • Extend hospitality with heart
  • Turn vacation inspiration into exceptional experiences

Key Requirements

  • High school diploma or equivalent
  • One year of guest services experience preferred
  • Ability to work independently or with others

Work Rights

Not specified

Tailored Resume

Cover Letter