All American Chrysler Dodge Jeep Ram FIAT of San Angelo
San Angelo, TX, United States
On-site
Initiating automotive services and repairs
Ascertaining vehicle performance problems
Verifying warranty and service contract coverage
All American Chrysler Dodge Jeep Ram FIAT of San Angelo is seeking a Service Advisor to facilitate automotive services and repairs while ensuring excellent customer communication. The ideal candidate will have service advisor experience and a basic understanding of automotive mechanics, contributing to a positive customer experience
Job Summary
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.
Matching Summary
Match Score: 85
All American Chrysler Dodge Jeep Ram FIAT of San Angelo is seeking a Service Advisor to facilitate automotive services and repairs while ensuring excellent customer communication. The ideal candidate will have service advisor experience and a basic understanding of automotive mechanics, contributing to a positive customer experience.
Skills & Requirements
Must-have
Initiating automotive services and repairs
Ascertaining vehicle performance problems
Verifying warranty and service contract coverage
Developing estimates
Writing repair orders
Maintaining customer records
Communicating needs between customer and technician
Nice-to-have
Earning customers for life
Team player focused on exemplary customer service
Basic mechanical understanding of automobile
Key Requirements
Previous Service Advisor experience preferred
Prior experience as an automotive technician a plus