Retail Customer Service Officer

AusPost

Hobart, Tasmania, Australia
Base: $35.01ph (training) increasing to $37.42ph +...
On-site
Customer service experience required
Cash handling and transaction accuracy
Ability to lift 16kgs regularly
This role involves performing customer sales transactions, managing high-value payments, and conducting identity services like passport interviews

Job Summary

  • This role involves performing customer sales transactions, managing high-value payments, and conducting identity services like passport interviews.
  • The position offers extensive paid training for 12 weeks followed by on-call casual shifts across multiple Hobart post offices.
  • Australia Post is committed to an inclusive workplace culture that values diversity, safety, and employee wellbeing through programs like Post Perks.

Matching Summary

This role involves performing customer sales transactions, managing high-value payments, and conducting identity services like passport interviews.

Salary

Base: $35.01/hour (training) increasing to $37.42/hour + 12% Superannuation; Bonus/Equity: Not specified; Benefits: Paid training, Post Perks, career development opportunities

Skills & Requirements

Must-have

  • Customer service experience required
  • Cash handling and transaction accuracy
  • Ability to lift 16kgs regularly
  • Availability for morning and afternoon shifts
  • Willingness to work across multiple locations

Nice-to-have

  • Friendly and enthusiastic team player
  • Passion for community connection
  • Experience with up-selling products
  • Adaptability to changing roster needs

Key Requirements

  • Must be fit to lift 16kgs of mail
  • Available Monday to Friday between 8:45 am and 5:30 pm
  • Prior experience in customer service or cash handling preferred

Work Rights

Not specified

Tailored Resume

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