Alternance - Technicien Support (h/f)

Galileo

Paris, France
1st level support
Problem diagnosis
User assistance
The role involves providing first-level solutions to user difficulties while addressing technical requirements through a ticketing tool

Job Summary

  • The role involves providing first-level solutions to user difficulties while addressing technical requirements through a ticketing tool.
  • Responsibilities include diagnosing connectivity issues and ensuring the functionality of workstations and associated telephony.
  • Candidates will assist in hardware and software installations, updates, and maintenance.

Matching Summary

The role involves providing first-level solutions to user difficulties while addressing technical requirements through a ticketing tool.

Skills & Requirements

Must-have

  • 1st level support
  • problem diagnosis
  • user assistance

Nice-to-have

  • curious and proactive
  • strong communication skills
  • initiative-taking

Key Requirements

  • BTS SIO option SISR preparation
  • no education costs for candidates

Work Rights

Not specified

Tailored Resume

Cover Letter