Customer Service Advisor - One Makati 2026

Concentrix

Makati City, Philippines
High school diploma required
Three to six months experience preferred
Strong computer navigation skills
The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements

Job Summary

  • The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
  • Essential functions include ensuring service delivered meets contractual Key Performance Indicators while clarifying customer requirements and providing resolution.
  • Candidates must be able to rotate shifts as needed and demonstrate patience in all customer contact situations.

Matching Summary

Match Score: 75

The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.

Skills & Requirements

Must-have

  • High school diploma required
  • Three to six months experience preferred
  • Strong computer navigation skills
  • Ability to rotate shifts
  • Fast-paced high production environment

Nice-to-have

  • Demonstrate empathy with customers
  • Skilled in multi-tasking
  • Ability to work as team member
  • Patience in customer contact situations
  • Flexible and adapt to changes quickly

Key Requirements

  • High school diploma
  • Three to six months relevant experience
  • Strong PC knowledge
  • Shift rotation availability

Work Rights

Not specified

Tailored Resume

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