Troubleshooter Assistant Engineer, Non Kone Equipment
KONE Elevators Pty Ltd
Singapore, Singapore
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Technical help desk support
Remote troubleshooting for maintenance technicians
24/7 connected services analytics
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KONE Elevators Pty Ltd is seeking a Troubleshooter Assistant Engineer to provide remote technical support and assist with equipment maintainability assessments, contributing to the company's commitment to innovation and safety in the elevator and escalator industry. The role requires a Diploma in Engineering, IT literacy, and a customer service mindset, with opportunities for career progression and a supportive work culture.
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Job Summary
KONE is a global leader in the elevator and escalator industry, moving two billion people every day and employing over 60,000 professionals worldwide.
The role involves providing technical help desk and site support services, including remote troubleshooting, 24/7 analytics, case management, and safety oversight.
Employees benefit from career progression opportunities, comprehensive learning and development programs, and a collaborative, innovative, and inclusive work culture.
Matching Summary
Match Score: 75
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KONE Elevators Pty Ltd is seeking a Troubleshooter Assistant Engineer to provide remote technical support and assist with equipment maintainability assessments, contributing to the company's commitment to innovation and safety in the elevator and escalator industry. The role requires a Diploma in Engineering, IT literacy, and a customer service mindset, with opportunities for career progression and a supportive work culture.
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Skills & Requirements
Must-have
Technical help desk support
Remote troubleshooting for maintenance technicians
24/7 Connected Services analytics
Case logging and escalation
Safety compliance and monitoring
Daily operation and team performance monitoring
Nice-to-have
Customer service mindset
Flexibility and willingness to travel
Cooperation with training centers
Knowledge of KONE and non-KONE products
Support sales in equipment maintainability assessment