Assistant Front Office Manager

BHC

Front office management experience
Luxury hotel environment knowledge
Staff supervision and training
The primary role is to supervise all front office staff while providing efficient, friendly, and excellent customer service at all times

Job Summary

  • The primary role is to supervise all front office staff while providing efficient, friendly, and excellent customer service at all times.
  • Candidates must have a minimum of three years' experience in the Front Office of a Four or Five-Star hotel with 300+ rooms.
  • The position requires coordinating closely with the Director of Rooms, group coordinators, reservations, and housekeeping departments.

Matching Summary

The primary role is to supervise all front office staff while providing efficient, friendly, and excellent customer service at all times.

Skills & Requirements

Must-have

  • Front Office management experience
  • Luxury hotel environment knowledge
  • Staff supervision and training
  • Guest relations and VIP handling
  • Shift scheduling and workflow management

Nice-to-have

  • Strong sense of arrival and welcome
  • Excellent customer service skills
  • Ability to handle emergency procedures
  • Professional image and grooming standards

Key Requirements

  • College or Vocational Degree required
  • Minimum three years Front Office experience
  • Two years progressive management experience
  • Experience in Four or Five-Star hotels

Work Rights

Not specified

Tailored Resume

Cover Letter