Customer service experience involving public contact
Verbal and written communication skills
Basic computer skills
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The City of Orlando is seeking a Permit Technician I/II/III-C to support the Permitting Services Division by processing and issuing permits and business tax receipts. The ideal candidate should possess customer service experience, effective communication skills, and basic computer proficiency. This full-time contract position offers competitive salaries and benefits similar to regular full-time employees.
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Job Summary
The role involves processing and issuing permits and reviewing business tax receipts under the direction of a Customer Service Supervisor.
Employees must exercise discretion, tact, and diplomacy when explaining code requirements to the public in person, over the phone, and electronically.
This is a full-time contract position with benefits equivalent to regular full-time employees, with most contracts renewable for one-year terms.
Matching Summary
Match Score: 75
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The City of Orlando is seeking a Permit Technician I/II/III-C to support the Permitting Services Division by processing and issuing permits and business tax receipts. The ideal candidate should possess customer service experience, effective communication skills, and basic computer proficiency. This full-time contract position offers competitive salaries and benefits similar to regular full-time employees.
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Salary
Permit Technician I-C: $18.92-$24.12; Permit Technician II-C: $21.09-$26.895; Permit Technician III-C: $22.27-$28.40; Benefits: Same as Regular full-time
Skills & Requirements
Must-have
Customer service experience involving public contact
Verbal and written communication skills
Basic computer skills
Nice-to-have
Experience in zoning or building permitting
Tact and diplomacy in public interactions
Knowledge of office policies and code requirements
Key Requirements
High School Diploma or G.E.D. Certificate
Six months to three years of customer service experience depending on level
Experience preferably in zoning, building, engineering, or fire protection