Appointment Scheduler - Automotive Service Dept Call Center

Lithia Motors

Seaside, CA, United States
Base: $21.00 – $25.00 ph; bonus/equity: not specif...
Fully remote
Answer service calls and schedule appointments
Open and book repair orders in cdk
Comfortable with high call volume and multitasking
Lithia Motors is seeking a detail-oriented Appointment Scheduler for its automotive service department, responsible for managing service calls, scheduling appointments, and ensuring smooth daily operations. The role requires experience in an automotive service setting and familiarity with CDK software, offering competitive pay and comprehensive benefits

Job Summary

  • This role handles phones, scheduling, RO creation, and follow-up tasks to keep daily operations running smoothly.
  • The position requires opening and booking Repair Orders in CDK while answering service calls and scheduling appointments.
  • Employees receive best in class industry benefits including medical, dental, vision plans, paid holidays, PTO, and a 401(k) retirement plan.

Matching Summary

Match Score: 85

Lithia Motors is seeking a detail-oriented Appointment Scheduler for its automotive service department, responsible for managing service calls, scheduling appointments, and ensuring smooth daily operations. The role requires experience in an automotive service setting and familiarity with CDK software, offering competitive pay and comprehensive benefits.

Salary

Base: $21.00 – $25.00 per hour; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, Disability, Life Insurance, 401(k), Stock Purchase Plan

Skills & Requirements

Must-have

  • Answer service calls and schedule appointments
  • Open and book Repair Orders in CDK
  • Comfortable with high call volume and multitasking

Nice-to-have

  • Detail-oriented with strong follow-through
  • Assist with remote key reads
  • Support service advisors with documentation

Key Requirements

  • High School graduate or equivalent
  • 18 years or older required
  • Automotive service department experience preferred
  • CDK experience strongly preferred

Work Rights

Not specified

Tailored Resume

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