Associate Customer Service Representative

Owens & Minor

India
Order management
Product flow management
Backorder management
Supports the Owens & Minor Customer Care organization by providing superior customer service to clients using critical thinking skills and resources provided

Job Summary

  • Supports the Owens & Minor Customer Care organization by providing superior customer service to clients using critical thinking skills and resources provided.
  • Acts as the primary customer point of contact in a manner that maximizes customer satisfaction.
  • The ability to learn and support other teams outside their assigned Customer Service Team.

Matching Summary

Supports the Owens & Minor Customer Care organization by providing superior customer service to clients using critical thinking skills and resources provided.

Skills & Requirements

Must-have

  • Order management
  • Product flow management
  • Backorder management
  • Credit processing
  • Customer issue resolution
  • Digital communication handling

Nice-to-have

  • Customer service certification preferred
  • Healthcare industry knowledge
  • Cross-functional team awareness

Key Requirements

  • High School diploma or equivalent
  • Minimum of 2 years of Customer Service experience
  • Proficiency in MS Office
  • Ability to work various shifts

Work Rights

Not specified

Tailored Resume

Cover Letter