Assistant Manager, Front Office

WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD.

Islandwide, Singapore
Direct and supervise front office sections
Monitor junior staff conduct and performance
Handle guest complaints with tact and diplomacy
The role involves directing and supervising daily activities across all Front Office sections including reception, cashier, and reservations

Job Summary

  • The role involves directing and supervising daily activities across all Front Office sections including reception, cashier, and reservations.
  • Candidates must ensure maximum room utilization to generate higher revenue while maintaining a positive corporate image for guests.
  • The position requires participating in company sustainability efforts and managing security-related incidents in coordination with the security department.

Matching Summary

Match Score: 75

The role involves directing and supervising daily activities across all Front Office sections including reception, cashier, and reservations.

Skills & Requirements

Must-have

  • Direct and supervise front office sections
  • Monitor junior staff conduct and performance
  • Handle guest complaints with tact and diplomacy
  • Manage room inventory for revenue maximization
  • Authorize rate changes and cash advances

Nice-to-have

  • Fluency in another language
  • Commitment to sustainability efforts
  • Ability to motivate team members
  • Excellent interpersonal communication skills

Key Requirements

  • Degree or Diploma in Hospitality Management
  • Minimum 4 years related experience
  • Oral and written fluency in English
  • Commitment to rotating shifts and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter