Applications Support Sr Analyst - Assistant Vice President
Citigroup
Mississauga, Ontario, Canada
Base: $94,300.00 - $141,500.00; bonus/equity: not ...
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5-8 years application support experience
Application stability and monitoring
Risk assessment and escalation
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Citigroup is seeking an experienced Applications Support Senior Analyst for their Mississauga, Ontario location. The role involves providing technical and business support for applications, ensuring stability and efficiency, and requires strong analytical and communication skills.
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Job Summary
The role involves providing technical and business support for Citi applications to ensure stability, efficiency, and effectiveness.
Candidates will be responsible for managing application systems, performing daily checks, continuous monitoring, and regional handovers.
This position requires acting as a subject matter expert to senior stakeholders while coaching lower-level analysts and ensuring compliance with firm policies.
Matching Summary
Match Score: 75
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Citigroup is seeking an experienced Applications Support Senior Analyst for their Mississauga, Ontario location. The role involves providing technical and business support for applications, ensuring stability and efficiency, and requires strong analytical and communication skills.
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Salary
Base: $94,300.00 - $141,500.00; Bonus/Equity: Not specified; Benefits: Global benefits including well-being and work-life balance programs
Skills & Requirements
Must-have
5-8 years Application Support experience
Application stability and monitoring
Risk assessment and escalation
Technical documentation maintenance
Production issue resolution
Nice-to-have
Strong communication and diplomacy skills
Coaching and training new recruits
Programming language knowledge
Project management autonomy
Vendor liaison capabilities
Key Requirements
Bachelor's degree or equivalent experience
5-8 years in Application Support role
Experience installing/configuring business applications
Knowledge of problem management tools
Ability to explain technical issues to non-IT staff