Order Management Representative

Air Products

Vilvoorde, Belgium
**
Order processing and control
Customer complaint handling
Proactive customer communication
** Air Products is seeking an Order Management Representative to join their team in Belgium, focusing on processing customer orders, handling complaints, and ensuring timely deliveries. The company emphasizes a collaborative and diverse work environment, aiming for sustainability and innovation in the industrial gas sector. **

Job Summary

  • In this role, you will play a key position within our supply chain, responsible for processing customer orders, following up on complaints, and proactively informing customers.
  • You will work in a multidisciplinary team with diverse backgrounds and have intensive contact with production, logistics, suppliers, and the commercial department.
  • You will join an international work environment where no day is the same, and you have a lot of contact with customers and internal teams, playing a central role in the success of our deliveries.

Matching Summary

Match Score: 75

** Air Products is seeking an Order Management Representative to join their team in Belgium, focusing on processing customer orders, handling complaints, and ensuring timely deliveries. The company emphasizes a collaborative and diverse work environment, aiming for sustainability and innovation in the industrial gas sector. **

Skills & Requirements

Must-have

  • Order processing and control
  • Customer complaint handling
  • Proactive customer communication
  • SAP order entry
  • Supply chain coordination
  • International environment experience

Nice-to-have

  • Accuracy and attention to detail
  • Stress resilience
  • Customer-centric approach
  • Collaborative team player

Key Requirements

  • Proven experience in Order Management / Customer Service
  • Fluent Dutch and French communication
  • Good knowledge of Microsoft Office
  • SAP experience is a nice-to-have

Work Rights

Not specified

Tailored Resume

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