Incident Management Analyst, Group Technology

Hong Leong Bank

PJC-PJ City, Malaysia
2-3 years it experience
Incident management procedures
Coordination of it services
The Incident Management Analyst will coordinate and record major incidents with relevant support teams

Job Summary

  • The Incident Management Analyst will coordinate and record major incidents with relevant support teams.
  • The role requires ensuring timely service delivery and user satisfaction.
  • Candidates will benefit from a supportive work environment focused on service improvement.

Matching Summary

The Incident Management Analyst will coordinate and record major incidents with relevant support teams.

Skills & Requirements

Must-have

  • 2-3 years IT experience
  • Incident Management procedures
  • Coordination of IT services

Nice-to-have

  • Good communication skills
  • Ability to work independently
  • Knowledge in Networking

Key Requirements

  • Min Diploma in Computer Science
  • ITIL Foundation certified
  • Knowledge in MySQL and Unix

Work Rights

Not specified

Tailored Resume

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