Back Office Assistenza Tecnica

Bracco

Milan, Italy
Sap, bw, sales force systems knowledge
Iso 9001:2015 process understanding
Medical device logistics management
The role supports the administrative management of logistics, distribution, and maintenance for medical devices sold by Bracco Imaging in Italy

Job Summary

  • The role supports the administrative management of logistics, distribution, and maintenance for medical devices sold by Bracco Imaging in Italy.
  • Responsibilities include managing customer requests via the contact center, coordinating equipment shipping, and updating Salesforce with technical activities.
  • The position is based in Milan with an option for one day of remote work per week within a global healthcare leader.

Matching Summary

The role supports the administrative management of logistics, distribution, and maintenance for medical devices sold by Bracco Imaging in Italy.

Skills & Requirements

Must-have

  • SAP, BW, Sales Force systems knowledge
  • ISO 9001:2015 process understanding
  • Medical Device logistics management
  • Customer care and contact center support
  • Technical service activity tracking

Nice-to-have

  • Continuous learning capability
  • Long-term value creation mindset
  • English language proficiency
  • Analytical thinking skills
  • Service improvement initiative experience

Key Requirements

  • Knowledge of SAP, BW, and Sales Force
  • Understanding of ISO 9001:2015 processes
  • Basic fiscal knowledge required

Work Rights

Not specified

Tailored Resume

Cover Letter