Customer Service Executive

Air Liquide

Malaysia
5.5 days onsite
Bachelor's degree in any discipline
Experience in sales administration or customer service
Strong problem-solving skills
Air Liquide is seeking a Customer Service Executive in Malaysia to oversee daily order fulfillment processes and enhance customer service support. The role involves managing customer inquiries, resolving issues, and supporting process improvement initiatives, with an emphasis on a customer-centric approach

Job Summary

  • The role involves overseeing daily order fulfillment processes and serving as the primary point of contact for customer requests across various channels.
  • Candidates will actively support the Lead on projects aimed at enhancing efficiency and implementing sustainable solutions aligned with Continuous Improvement philosophy.
  • Air Liquide offers an exciting journey with opportunities to gauge integration and synergy processes following a recent acquisition with nationwide presence.

Matching Summary

Match Score: 85

Air Liquide is seeking a Customer Service Executive in Malaysia to oversee daily order fulfillment processes and enhance customer service support. The role involves managing customer inquiries, resolving issues, and supporting process improvement initiatives, with an emphasis on a customer-centric approach.

Skills & Requirements

Must-have

  • Bachelor's degree in any discipline
  • Experience in sales administration or customer service
  • Strong problem-solving skills
  • Ability to work 5.5 days basis
  • Willingness to travel for work

Nice-to-have

  • Proactive attitude with continuous learning commitment
  • Detail-oriented organization skills
  • Excellent written and verbal communication
  • Customer-centric mindset
  • Experience with ISO standards

Key Requirements

  • Bachelor's degree required
  • Sales administration experience preferred
  • 5.5 day work week availability
  • Travel capability required

Work Rights

Not specified

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