The Client Service Specialist serves as the primary contact for clients regarding day-to-day record keeping matters and retirement plan services
Job Summary
The Client Service Specialist serves as the primary contact for clients regarding day-to-day record keeping matters and retirement plan services.
Responsibilities include communicating compliance testing results, assisting with year-end requirements like 5500 preparation, and proactively discussing plan enhancements.
ADP values integrity, innovation, and service excellence, supporting employees in their efforts to achieve, learn, and grow within a diverse culture.
Matching Summary
The Client Service Specialist serves as the primary contact for clients regarding day-to-day record keeping matters and retirement plan services.
Skills & Requirements
Must-have
Strong oral and written communication skills
Proficiency in Microsoft Office products
Ability to learn proprietary system tools quickly
Nice-to-have
Experience with ADP payroll and 401k systems
Knowledge of retirement plan design and investments
Proven relationship-building and presentation skills
Key Requirements
Bachelor's Degree or equivalent education and experience