Customer Service Call Center Representative

Lithia & Driveway (LAD) / Driveway Finance Corporation

Tigard, OR, US
Base: $20ph; bonus/equity: + pyy differential for ...
Hybrid
Previous telephone customer service experience
Accurate data input into software systems
Strong attention to detail and sense of urgency
Lithia & Driveway is seeking a Customer Service Call Center Representative for its Tigard, OR location. The role focuses on delivering exceptional customer service through handling inbound calls, managing customer account details, and utilizing loan processing systems

Job Summary

  • The DFC Customer Service Representative I will handle inbound service calls while providing excellent customer service and accurately capturing data using company loan processing systems.
  • Employees are responsible for monitoring customer account details for non-payments, declined payments, and other irregularities while educating customers on account terms.
  • The role offers competitive pay starting at $20/hour with additional pay differentials for Spanish language proficiency and comprehensive benefits including medical, dental, vision, and 401(k) plans.

Matching Summary

Match Score: 85

Lithia & Driveway is seeking a Customer Service Call Center Representative for its Tigard, OR location. The role focuses on delivering exceptional customer service through handling inbound calls, managing customer account details, and utilizing loan processing systems.

Salary

Base: $20/hour; Bonus/Equity: Additional pay differential for Spanish language proficiency; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, 401(k)

Skills & Requirements

Must-have

  • Previous telephone customer service experience
  • Accurate data input into software systems
  • Strong attention to detail and sense of urgency

Nice-to-have

  • Spanish language proficiency pay differential
  • Courteous and professional communication skills
  • Ability to work in a hybrid environment

Key Requirements

  • Previous telephone customer service experience preferred
  • PC skills including MS Office knowledge

Work Rights

Not specified

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