The Field Services Team provides Field Workforce capabilities across all technologies for service activation, assurance, network assurance, network maintenance, customer complaints, and quality inspection
Job Summary
The Field Services Team provides Field Workforce capabilities across all technologies for service activation, assurance, network assurance, network maintenance, customer complaints, and quality inspection.
Your role as a Field Engineer will involve representing nbn’s Field Services team for all field-based assurance and build activities, including support, integration, augmentation, field audits, connect quality, and Delivery Partner quality.
nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected, offering benefits such as 18 weeks of paid parental leave.
Matching Summary
The Field Services Team provides Field Workforce capabilities across all technologies for service activation, assurance, network assurance, network maintenance, customer complaints, and quality inspection.
Skills & Requirements
Must-have
Field-based assurance and build activities
Support, integration, augmentation, audits
FTTP and FTTC technologies
Network element upgrades
On-call roster and afterhours call outs
Nice-to-have
Natural problem solver
Methodological approach
Aptitude to learn quickly
Flexible, adaptable, cope with conflicting priorities