Healthengine’s mission is to improve access to healthcare by helping Australians find and connect with all care providers through a leading healthcare marketplace
Job Summary
Healthengine’s mission is to improve access to healthcare by helping Australians find and connect with all care providers through a leading healthcare marketplace.
The Technical Onboarding Specialist role involves partnering across sales, telephony infrastructure, and product delivery to ensure smooth, reliable deployments of AI Phone Receptionist technology.
Healthengine offers a hybrid workplace with flexible work-life balance, a vibrant social calendar, wellness programs, and professional growth opportunities.
Matching Summary
Healthengine’s mission is to improve access to healthcare by helping Australians find and connect with all care providers through a leading healthcare marketplace.
Skills & Requirements
Must-have
Experience with PSTN and SIP phone systems
Hands-on SIP trunking and hosted PBX platforms
Telephony configuration and call flow expertise
Carrier and telephony provider collaboration
Technical onboarding and escalation ownership
Nice-to-have
Autonomous and accountable work style
Strong communication and problem-solving skills
Continuous improvement mindset
Familiarity with telco or VoIP providers
Ability to influence product roadmap
Key Requirements
Strong experience with PSTN and SIP environments
Hands-on experience with SIP trunking and hosted PBX
Experience working directly with carriers or telephony providers
Existing relationships with telco or VoIP providers advantageous