Case Manager

EML

Parramatta, AU
Fully remote
Manage workers compensation claims
Deliver positive customer experience
Communicate claims information
You will manage a portfolio of workers compensation claims while working closely with injured workers, employers and treating health practitioners

Job Summary

  • You will manage a portfolio of workers compensation claims while working closely with injured workers, employers and treating health practitioners.
  • The positions will be a full time, permanent commencing on the 18th April 2026 based in our Parramatta office, with work-from-home flexibility (up to 3 days per week) considered after successful completion of probation.
  • EML provides career opportunities and great employee benefits, including a diverse and collaborative team culture like no other and flexibility to work from home to support work/life balance.

Matching Summary

You will manage a portfolio of workers compensation claims while working closely with injured workers, employers and treating health practitioners.

Skills & Requirements

Must-have

  • manage workers compensation claims
  • deliver positive customer experience
  • communicate claims information
  • conduct claim reviews
  • early timely empathetic service

Nice-to-have

  • strong customer service focus
  • collaborative team environment
  • proactive self motivated
  • creative problem solving
  • work life balance

Key Requirements

  • Previous experience in medical, hospitality, retail or corporate environments

Work Rights

Not specified

Tailored Resume

Cover Letter