Conseiller Client (f/h) - Marché Canadien- Agadir - Français

Concentrix

Agadir, Morocco
Base: attractive remuneration; bonus/equity: welco...
French language proficiency
Canadian market customer service
Handle inbound calls
Respond accurately to Canadian market customer requests during the 13h to 1h local time window, handling inbound calls to resolve issues and ensuring rigorous follow-up

Job Summary

  • Respond accurately to Canadian market customer requests during the 13h to 1h local time window, handling inbound calls to resolve issues and ensuring rigorous follow-up.
  • Concentrix offers an attractive compensation with additional bonuses including a welcome bonus of 1000 MAD, special Eid El Adha bonus, monthly performance bonus, and regularity bonuses.
  • Benefits include advantageous health insurance, complementary retirement after one year, flexible hours with remote work possibility after integration, and free access to the gym.

Matching Summary

Respond accurately to Canadian market customer requests during the 13h to 1h local time window, handling inbound calls to resolve issues and ensuring rigorous follow-up.

Salary

Base: Attractive remuneration; Bonus/Equity: Welcome bonus of 1000 MAD, special Aïd El Adha bonus, monthly performance bonus, regularity bonus from 12th month, motivating performance bonuses; Benefits: Advantageous health insurance, complementary retirement after one year, free gym access, transport provided

Skills & Requirements

Must-have

  • French language proficiency
  • Canadian market customer service
  • Handle inbound calls
  • Technical aptitude
  • Work 13h to 1h local time

Nice-to-have

  • Excellent communication skills
  • Organized and autonomous
  • Proactive and manage priorities
  • Curiosity to learn quickly

Key Requirements

  • Perfect French written and oral
  • Availability for specific work hours
  • Good technical aptitude
  • Organized, autonomous, proactive

Work Rights

Not specified

Tailored Resume

Cover Letter