Technical Specialist

217

Melbourne, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Src act administration experience
Dispute resolution and mediation skills
Case manager coaching and training
The role involves supporting Case Management teams by providing technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988

Job Summary

  • The role involves supporting Case Management teams by providing technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988.
  • Candidates will coach and train team members to deliver a world-class customer experience while ensuring compliance with legislative requirements.
  • EML offers a diverse culture with flexible work arrangements, allowing up to 3 days of remote work per week after training.

Matching Summary

The role involves supporting Case Management teams by providing technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988.

Salary

Not specified; Generous discounts from over 350 retailers; Up to 16 weeks paid parental leave plus super

Skills & Requirements

Must-have

  • SRC Act administration experience
  • Dispute resolution and mediation skills
  • Case manager coaching and training
  • Legislative and regulatory knowledge
  • Risk management principles application

Nice-to-have

  • Fast-paced environment adaptability
  • Continuous improvement initiative experience
  • Stakeholder management excellence
  • Strategic advice delivery capability

Key Requirements

  • Strong experience administering claims portfolio
  • Demonstrated ability in dispute resolution
  • Experience developing and conducting training
  • Background in workers compensation industry

Work Rights

Not specified

Tailored Resume

Cover Letter