It Operations & Services Expert (m/w/d)

Kardex

Bellheim, Germany
Not specified; not specified; attractive compensat...
German b2 language proficiency
English language proficiency
Ms365 environment experience
The role serves as the primary point of contact for all service desk inquiries to provide timely and efficient end-user support

Job Summary

  • The role serves as the primary point of contact for all service desk inquiries to provide timely and efficient end-user support.
  • Candidates will analyze and resolve a variety of hardware, software, and network problems while documenting solutions for future reference.
  • The company offers flexible working hours with the possibility of remote work days, along with comprehensive onboarding and training opportunities.

Matching Summary

The role serves as the primary point of contact for all service desk inquiries to provide timely and efficient end-user support.

Salary

Not specified; Not specified; Attractive compensation, pension scheme, and asset-building benefits

Skills & Requirements

Must-have

  • German B2 language proficiency
  • English language proficiency
  • MS365 environment experience
  • ServiceNow ticket management
  • VMWare configuration skills
  • IP network knowledge

Nice-to-have

  • Willingness for occasional travel
  • Experience in production environments
  • Strong communication skills
  • Team spirit and collaboration

Key Requirements

  • University degree in Computer Science or equivalent
  • German language skills at B2 level minimum
  • Basic experience in IT support and service requests

Work Rights

Not specified

Tailored Resume

Cover Letter