Bilingual Patient Care Specialist (1 Year Contract)

Shoppers Drug Mart Inc.

Mississauga, Ontario, Canada
Base: $52,000.00 - $71,500.00 py; bonus/equity: no...
Not specified (assumed to be on-site due to the job's nature).
2-3 years customer service experience
Bilingualism in french and english
Strong computer skills in windows
Shoppers Drug Mart is seeking a Bilingual Patient Care Specialist for a one-year contract in Mississauga, Ontario. The role involves providing support to patients enrolled in a patient support program, ensuring high-quality service and effective communication

Job Summary

  • The Patient Care Specialist serves as the single point of contact for patients enrolled in support programs, ensuring effective delivery of care services.
  • Candidates must demonstrate strong knowledge of reimbursement mechanisms in public and private arenas to advocate for patient funding options.
  • The role offers competitive salaries ranging from $52,000 to $71,500 annually along with comprehensive benefits including RRSP/Pension plans and gym discounts.

Matching Summary

Match Score: 85

Shoppers Drug Mart is seeking a Bilingual Patient Care Specialist for a one-year contract in Mississauga, Ontario. The role involves providing support to patients enrolled in a patient support program, ensuring high-quality service and effective communication.

Salary

Base: $52,000.00 - $71,500.00 per year; Bonus/Equity: Not specified; Benefits: Competitive package including RRSP/Pension, Employee share ownership plan, Shoppers Drug Mart discount, Goodlife gym discount

Skills & Requirements

Must-have

  • 2-3 years customer service experience
  • Bilingualism in French and English
  • Strong computer skills in Windows
  • Ability to work flexible hours 8am-8pm
  • Knowledge of reimbursement mechanisms

Nice-to-have

  • Experience with CRM databases
  • Fast-paced retail environment adaptability
  • Empathetic communication style
  • Collaborative team player

Key Requirements

  • 2-3 years Customer Service or Call Centre experience
  • Bilingualism (French & English) preferred
  • Completion of criminal background check

Work Rights

Not specified

Tailored Resume

Cover Letter