Executive, Resorts Services

Melco Resorts & Entertainment

Hong Kong, HK
Not specified (assumed hybrid based on industry standards).
Proficient in english cantonese and mandarin
Hong kong id holder required
1 year customer service experience
Melco Resorts & Entertainment is seeking an Executive for their Resorts Services department in Hong Kong. This role involves providing exceptional customer service to VIP guests, organizing marketing events, and ensuring a remarkable experience at Melco properties

Job Summary

  • The Executive will serve as a personal contact for guests and Melco VIPs to ensure exceptional customer service and brand loyalty.
  • Responsibilities include arranging hotel bookings, transportation, and escorting guests while promoting in-house entertainment and Melco properties.
  • The role requires liaising with various teams to facilitate remarkable visits and utilizing every customer contact to gather feedback on initiatives.

Matching Summary

Match Score: 75

Melco Resorts & Entertainment is seeking an Executive for their Resorts Services department in Hong Kong. This role involves providing exceptional customer service to VIP guests, organizing marketing events, and ensuring a remarkable experience at Melco properties.

Skills & Requirements

Must-have

  • Proficient in English Cantonese and Mandarin
  • Hong Kong ID holder required
  • 1 year customer service experience

Nice-to-have

  • Experience organizing marketing trips
  • Familiarity with Melco properties facilities
  • Ability to promote entertainment tickets

Key Requirements

  • College graduate or above
  • Must hold Hong Kong ID
  • Minimum 1 year customer service experience

Work Rights

Must have Hong Kong ID

Tailored Resume

Cover Letter