Customer Communications Officer

City of Ottawa

Ottawa, ON, Canada
Base: $62,167.56 - $88,182.64 annually; bonus/equi...
On-site
Experience in communications
Social media proficiency
Writing and editing skills
The role involves providing excellent customer service delivery to transit customers

Job Summary

  • The role involves providing excellent customer service delivery to transit customers.
  • You will be responsible for writing and posting information about transit services across various channels.
  • The position requires engaging with customers via social media and preparing communication strategies.

Matching Summary

The role involves providing excellent customer service delivery to transit customers.

Salary

Base: $62,167.56 - $88,182.64 annually; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Experience in communications
  • Social media proficiency
  • Writing and editing skills

Nice-to-have

  • Ability to work in high pressure situations
  • Interest in public affairs
  • Exceptional eye for detail

Key Requirements

  • 3 year university degree in communications
  • Minimum of 3 years experience in communications
  • Bilingual in French and English

Work Rights

Not specified

Tailored Resume

Cover Letter