Asm

Bmw Of Kansas City South

Norfolk, Virginia, US
Identify and document service needs
Schedule customer appointments
Advise customers on services
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers

Job Summary

  • Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.
  • Works with customer and technician to identify required maintenance and advises customers on necessary and recommended services.
  • Meets dealership’s standards for repair and order production and maintains CSI at or above Company standards.

Matching Summary

Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.

Skills & Requirements

Must-have

  • Identify and document service needs
  • Schedule customer appointments
  • Advise customers on services
  • Compute repair costs
  • Maintain CSI standards
  • Follow safety regulations

Nice-to-have

  • Servant Leadership
  • Teamwork through Trust & Respect
  • Integrity
  • Commitment to Customer Enthusiasm
  • Passion for Winning
  • Accountability at All Levels
  • Continuous Improvement

Key Requirements

  • High School Diploma
  • Automotive experience
  • 3-5 years of work experience
  • Valid Driver's License
  • Intermediate Microsoft Office skills

Work Rights

Not specified

Tailored Resume

Cover Letter