Lm051: Retail Service Agent

FedEx

Mexico City, Mexico
**
Over-the-counter customer service
Sales objectives achievement
Package tracing and customer assistance
** FedEx is hiring a Retail Service Agent in Mexico City, focusing on customer service, administrative tasks, and sales objectives. The role requires proficiency in English and two years of customer service experience, with opportunities for career growth in a respected and innovative company. **

Job Summary

  • Advise and offer products and services to customers to achieve sales objectives, develop frequent customers, and manage credit.
  • Perform over-the-counter customer service, administrative, and clerical duties, including tracing packages and answering product/service questions.
  • Recognize new business opportunities, offer suitable services, open new accounts, obtain additional shipments, and submit sales leads.

Matching Summary

Match Score: 75

** FedEx is hiring a Retail Service Agent in Mexico City, focusing on customer service, administrative tasks, and sales objectives. The role requires proficiency in English and two years of customer service experience, with opportunities for career growth in a respected and innovative company. **

Skills & Requirements

Must-have

  • Over-the-counter customer service
  • Sales objectives achievement
  • Package tracing and customer assistance
  • Branch opening and closing
  • Customer experience enhancement
  • Commercial and administrative processes

Nice-to-have

  • Socially responsible company
  • Energy efficiency focus
  • World-class company recognition
  • Technology innovator reputation

Key Requirements

  • High School degree/Equivalent
  • Proficiency in English
  • Two years customer service experience with sales focus
  • Cash and values management knowledge
  • FedEx SCS Warehouse experience
  • Ability to lift 75 lbs/34 kg

Work Rights

Not specified

Tailored Resume

Cover Letter