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FedEx is hiring a Retail Service Agent in Mexico City, focusing on customer service, administrative tasks, and sales objectives. The role requires proficiency in English and two years of customer service experience, with opportunities for career growth in a respected and innovative company.
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Job Summary
Advise and offer products and services to customers to achieve sales objectives, develop frequent customers, and manage credit.
Perform over-the-counter customer service, administrative, and clerical duties, including tracing packages and answering product/service questions.
Recognize new business opportunities, offer suitable services, open new accounts, obtain additional shipments, and submit sales leads.
Matching Summary
Match Score: 75
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FedEx is hiring a Retail Service Agent in Mexico City, focusing on customer service, administrative tasks, and sales objectives. The role requires proficiency in English and two years of customer service experience, with opportunities for career growth in a respected and innovative company.
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Skills & Requirements
Must-have
Over-the-counter customer service
Sales objectives achievement
Package tracing and customer assistance
Branch opening and closing
Customer experience enhancement
Commercial and administrative processes
Nice-to-have
Socially responsible company
Energy efficiency focus
World-class company recognition
Technology innovator reputation
Key Requirements
High School degree/Equivalent
Proficiency in English
Two years customer service experience with sales focus