Front Desk Agent

Beverly Wilshire a Four Seasons Hotel

Los Angeles, United States
First 9 months: $26.44; next 9 months: $29.74; aft...
On-site
Guest registration and checkout
Handle guest requests
Provide exceptional service
The Front Desk Agent reports to the Assistant Director of Rooms and is responsible for welcoming and registering hotel guests, explaining accommodations, and establishing credit or method of payment

Job Summary

  • The Front Desk Agent reports to the Assistant Director of Rooms and is responsible for welcoming and registering hotel guests, explaining accommodations, and establishing credit or method of payment.
  • This position requires responding to a wide variety of guest requests by accurately assessing needs and requests, adding personal recommendations and touches to achieve maximum customer satisfaction.
  • Four Seasons provides employees with the same level of care that we expect to be shared with our guests and has been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.

Matching Summary

The Front Desk Agent reports to the Assistant Director of Rooms and is responsible for welcoming and registering hotel guests, explaining accommodations, and establishing credit or method of payment.

Salary

First 9 months: $26.44; Next 9 months: $29.74; After completion of 18 months of service: 100% of contract rate

Skills & Requirements

Must-have

  • Guest registration and checkout
  • Handle guest requests
  • Provide exceptional service
  • Work overnight shifts

Nice-to-have

  • Passion for excellence
  • Infuse enthusiasm
  • Genuine heart
  • Sophisticated California vibe

Key Requirements

  • Previous experience in a luxury, fast-paced environment preferred
  • Authorization to work in the United States
  • Flexible schedule with ability to work different shifts
  • Speaking, writing, and reading English required

Work Rights

Work authorization required

Tailored Resume

Cover Letter