Customer Banking Specialist Relief - Maddington (part Time, 22.5 Hr/wk)

CBA New Digital Businesses Pty Ltd

Maddington, Western Australia, Australia
Part time (22.5 hours/week, predetermined roster)
Deliver outstanding outcomes for customers
Understand customer needs and bank offerings
Build personal connection with customers
CBA New Digital Businesses Pty Ltd is seeking a part-time Customer Banking Specialist for their Maddington branch, requiring 22.5 hours per week. The role emphasizes exceptional customer service and relationship-building, focusing on financial needs and banking solutions

Job Summary

  • In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
  • We’re keen to support you with the next step in your career.

Matching Summary

Match Score: 85

CBA New Digital Businesses Pty Ltd is seeking a part-time Customer Banking Specialist for their Maddington branch, requiring 22.5 hours per week. The role emphasizes exceptional customer service and relationship-building, focusing on financial needs and banking solutions.

Skills & Requirements

Must-have

  • deliver outstanding outcomes for customers
  • understand customer needs and bank offerings
  • build personal connection with customers
  • respond to transactional needs
  • adhere to bank processes and procedures
  • capture customer feedback and drive improvement

Nice-to-have

  • passion for service excellence
  • comfortable working independently
  • seeing the big picture for customers
  • genuine passion for the customer

Key Requirements

  • available to cover predetermined rosters
  • ability to ask the right questions and find solutions
  • ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

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