Home Loans –avp, Post Closing Client Support

Morgan Stanley

New York, US
Base: $85,000 - $140,000; bonus/equity: not specif...
Onsite
Post closing client support
High touch client service escalations
Complex mortgage scenarios
The Assistant Vice President will be part of the newly formed Post-Closing Client Support team within the Home Loans business and will be a key resource when expert guidance is required on complex scenarios and exceptions

Job Summary

  • The Assistant Vice President will be part of the newly formed Post-Closing Client Support team within the Home Loans business and will be a key resource when expert guidance is required on complex scenarios and exceptions.
  • Primary Responsibilities include handling post closing escalations that fall outside the scope of our Servicing vendor, such as co-op modifications, easements, and vesting changes.
  • Morgan Stanley offers an opportunity to work alongside the best and the brightest in an environment where you are supported and empowered, with attractive and comprehensive employee benefits.

Matching Summary

The Assistant Vice President will be part of the newly formed Post-Closing Client Support team within the Home Loans business and will be a key resource when expert guidance is required on complex scenarios and exceptions.

Salary

Base: $85,000 - $140,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Post Closing Client Support
  • High touch client service escalations
  • Complex mortgage scenarios
  • Mortgage servicing regulations
  • MS Office proficiency

Nice-to-have

  • Mortgage Cadence and Black Knight knowledge
  • Cross-functional relationship building
  • Self-starter with ownership

Key Requirements

  • 3 - 5+ years of relevant mortgage experience
  • Extensive knowledge of mortgage industry, including servicing
  • Deep understanding of insurance documentation
  • Proven track record of running strategic projects & production functions
  • Eligible for employment with an FDIC-insured institution

Work Rights

Not specified

Tailored Resume

Cover Letter