Clinical Service Representative Ii - Program In Physical Therapy
Washington University in St. Louis
Base: $17.34 - $25.40 ph; bonus/equity: not specif...
Epic emr system proficiency
Medical office scheduling experience
Patient registration and verification
This position supports the Program in Physical Therapy by managing patient flow, scheduling appointments, and ensuring accurate registration in the Epic system
Job Summary
This position supports the Program in Physical Therapy by managing patient flow, scheduling appointments, and ensuring accurate registration in the Epic system.
The role requires collecting co-payments, verifying insurance information, and serving as a liaison between patients, clinicians, and staff.
Candidates must hold a Basic Life Support certification from the American Heart Association or American Red Cross with a skills assessment component.
Matching Summary
This position supports the Program in Physical Therapy by managing patient flow, scheduling appointments, and ensuring accurate registration in the Epic system.
Salary
Base: $17.34 - $25.40 per hour; Bonus/Equity: Not specified; Benefits: Up to 22 days vacation, health insurance, 403(b) retirement plan, tuition assistance
Skills & Requirements
Must-have
Epic EMR system proficiency
Medical office scheduling experience
Patient registration and verification
Co-payment collection and reconciliation
EPIC In-Basket management
Nice-to-have
Strong customer service orientation
Detail-oriented data entry skills
Ability to work in fast-paced environment
Effective written communication skills
Teamwork and flexibility
Key Requirements
High school diploma or equivalent
2 years of medical office setting experience
Basic Life Support (BLS) certification with skills assessment