Patient Reception Specialist - Bear Creek

Summit CityMD

Houston, TX, United States
Patient support and communication
Exceptional patient experience
Medical terminology and insurance practices
The Patient Reception Specialist is responsible for providing patient support and communication and facilitating an exceptional patient experience to build and reinforce satisfaction, and trust and drive organizational loyalty

Job Summary

  • The Patient Reception Specialist is responsible for providing patient support and communication and facilitating an exceptional patient experience to build and reinforce satisfaction, and trust and drive organizational loyalty.
  • Collect patient co-payments, reconciliation charges, and outstanding balances upon Check-In as well as submitting batches daily.
  • VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families.

Matching Summary

The Patient Reception Specialist is responsible for providing patient support and communication and facilitating an exceptional patient experience to build and reinforce satisfaction, and trust and drive organizational loyalty.

Skills & Requirements

Must-have

  • Patient support and communication
  • Exceptional patient experience
  • Medical terminology and insurance practices
  • Practice EMR systems
  • Basic arithmetic and reconciliation

Nice-to-have

  • Compassionate community of people
  • Innovating value-based care
  • Connected kind of care
  • Professional and welcoming manner

Key Requirements

  • High School Diploma/Equivalency required
  • Current BLS certification preferred
  • Experience in primary care preferred
  • Knowledge of CPT and ICD-10 coding

Work Rights

Not specified

Tailored Resume

Cover Letter