Customer Care Manager

Carrier

Wimbledon, United Kingdom
Base: competitive salary; bonus/equity: generous b...
Leadership in customer care
Order-to-delivery lifecycle management
Experience in technical or manufacturing environments
The Customer Care Manager is responsible for leading and developing the UK & Ireland Customer Care and Project Delivery teams

Job Summary

  • The Customer Care Manager is responsible for leading and developing the UK & Ireland Customer Care and Project Delivery teams.
  • This role is critical to the commercial performance of the UK Applied business.
  • Carrier is committed to social responsibility and environmental care.

Matching Summary

The Customer Care Manager is responsible for leading and developing the UK & Ireland Customer Care and Project Delivery teams.

Salary

Base: Competitive salary; Bonus/Equity: Generous bonus scheme; Benefits: 25 Days Holiday + bank holidays

Skills & Requirements

Must-have

  • Leadership in customer care
  • Order-to-delivery lifecycle management
  • Experience in technical or manufacturing environments

Nice-to-have

  • Strong communication skills
  • Ability to manage multiple demands
  • Experience with dispute resolution

Key Requirements

  • Proven experience in customer care leadership
  • Strong understanding of order-to-cash processes
  • Demonstrated experience leading multi-disciplinary teams

Work Rights

Not specified

Tailored Resume

Cover Letter