Customer Service Representative

Destination Pet

Providence, RI, United States
Base: $17.50ph doe; bonus/equity: tips; benefits: ...
On-site
Handling phones and customers
Greeting pet parents and pets
Managing check-ins and check-outs
Destination Pet is seeking a Customer Service Representative for their facility in Providence, RI. The role requires a passion for both pets and people, along with the ability to handle various customer service tasks in a lively environment

Job Summary

  • Welcome pet parents and their furry VIPs like they just walked into a 5-star resort (but with more shedding).
  • Answering phones with a smile in your voice and multi-tasking like a pro.
  • We are revolutionizing the pet industry.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative for their facility in Providence, RI. The role requires a passion for both pets and people, along with the ability to handle various customer service tasks in a lively environment.

Salary

Base: $17.50/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • handling phones and customers
  • greeting pet parents and pets
  • managing check-ins and check-outs
  • handling cash and cards
  • responding to complaints
  • keeping lobby clean

Nice-to-have

  • fluent in human and hound
  • part concierge, part chaos coordinator
  • love pets and people
  • organized rockstar
  • charm of a customer service pro

Key Requirements

  • High school diploma or equivalent
  • 1+ year of customer service experience preferred
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter