Senior Technical Support Engineer - Bmh

Metso

York, PA, US
Not specified; global incentive program tied to bu...
On-site
Heavy industrial equipment troubleshooting
Root cause analysis (rca) expertise
Commissioning and installation support
Metso is seeking a Senior Technical Support Engineer to join their Bulk Materials Handling team, responsible for providing advanced technical support for equipment and systems related to heavy industrial processes. The role requires a strong technical background, autonomy in problem-solving, and the ability to collaborate across global teams, with up to 20% travel expected

Job Summary

  • This role serves as a technical authority for complex system issues across the full equipment lifecycle of Metso Bulk Materials Handling products.
  • The position requires owning technical cases from intake through resolution while delivering structured troubleshooting and root-cause analysis to reduce customer downtime.
  • Metso offers an inspiring purpose enabling sustainable modern life with extensive learning opportunities, global mobility, and a culture built on safety and inclusion.

Matching Summary

Match Score: 85

Metso is seeking a Senior Technical Support Engineer to join their Bulk Materials Handling team, responsible for providing advanced technical support for equipment and systems related to heavy industrial processes. The role requires a strong technical background, autonomy in problem-solving, and the ability to collaborate across global teams, with up to 20% travel expected.

Salary

Not specified; Global incentive program tied to business targets; Generous benefits plan including occupational healthcare and mental well-being services

Skills & Requirements

Must-have

  • Heavy industrial equipment troubleshooting
  • Root cause analysis (RCA) expertise
  • Commissioning and installation support
  • Aftermarket service project experience
  • Global travel capability up to 20%

Nice-to-have

  • Cross-functional collaboration skills
  • Knowledge capture and training development
  • Customer-facing communication excellence
  • Safety compliance in plant conditions

Key Requirements

  • Bachelor's degree in Mechanical, Electrical, Automation, Metallurgy, or Process Engineering
  • Demonstrated expertise in heavy industrial equipment troubleshooting
  • Experience supporting commissioning, field service, or aftermarket environments

Work Rights

Not specified

Tailored Resume

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