Application Support Analyst (Front Office applications)

U3 PROJECTS PTE. LTD.

Singapore
**
Front office applications support
Production environment monitoring
Incident and change management
** U3 PROJECTS PTE. LTD. is seeking an Application Support Analyst to manage and support Front Office applications across various functions, ensuring their performance and availability. The role includes responsibilities in incident management, user support, system upgrades, and vendor engagement. **

Job Summary

  • The role involves providing L1 and L2 production support for critical Front Office applications including Portfolio Management and Trading Lifecycle.
  • Candidates will be accountable for maintaining production environment health through monitoring tools and managing incident resolution to minimize business impact.
  • The position requires driving system failover and disaster recovery processes while collaborating with vendors and internal teams for issue mitigation.

Matching Summary

Match Score: 75

** U3 PROJECTS PTE. LTD. is seeking an Application Support Analyst to manage and support Front Office applications across various functions, ensuring their performance and availability. The role includes responsibilities in incident management, user support, system upgrades, and vendor engagement. **

Skills & Requirements

Must-have

  • Front Office applications support
  • Production environment monitoring
  • Incident and change management
  • Disaster recovery processes
  • Vendor collaboration for troubleshooting

Nice-to-have

  • Strong documentation skills
  • End-user stakeholder communication
  • Strategic solution engagement

Key Requirements

  • Experience with Front Office platforms
  • Knowledge of production support models
  • Ability to manage system upgrades

Work Rights

Not specified

Tailored Resume

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